Privacy Policy

Privacy Policy

Last updated: 15 June 2026

  1. Data Controller

KONYSSA

Andrea Kónya-Kiss

c/o F2BII E-Commerce#999

Hintergoldingerstrasse 30

8638 Goldingen

Switzerland

E-mail: konyssa@konyssa.com

Website: www.konyssa.com

 

  1. General Information

KONYSSA respects the privacy of all visitors and customers of this website and processes personal data in accordance with applicable Swiss data protection legislation.

This Privacy Policy explains what personal data we collect, why we collect it, how it is used, and the rights available to individuals whose data is processed.

 

  1. Personal Data We Collect

When placing an order

When you place an order through our webshop, we may collect the following personal data:

  • Name
  • Billing address
  • Shipping address
  • E-mail address
  • Telephone number (if provided)
  • Order details
  • Date and time of the order
  • Selected payment method

When you use our website, certain technical information may also be collected automatically, including:

  • IP address
  • Browser type
  • Technical information about your device
  • Server log files

 

  1. Purpose of Data Processing

Your personal data is processed for the following purposes:

  • processing and fulfilling your orders;
  • communicating with you regarding your order;
  • issuing invoices;
  • arranging shipment;
  • complying with legal obligations;
  • ensuring the proper operation of the website;
  • statistical analysis and improvement of our services.

 

  1. Newsletter

Visitors may subscribe to the KONYSSA newsletter through the website.

The e-mail address and any additional information voluntarily provided during subscription will be used exclusively for sending newsletters.

You may unsubscribe at any time by using the unsubscribe link included in each newsletter or by contacting us via e-mail.

Newsletter distribution may be provided through the MailChimp platform.

 

  1. Data Processors and Third-Party Service Providers

The following third-party service providers may participate in the operation of our website and the processing of personal data:

WooCommerce

Platform used to operate the webshop.

MailChimp

Newsletter distribution service.

Google Analytics

Website traffic analysis service.

Swiss Post

Shipping provider responsible for the delivery of ordered products.

Hosting Provider

Provider responsible for hosting the website and its database.

All data processors process personal data solely on behalf of and according to the instructions of the Data Controller, in compliance with applicable data protection legislation.

 

  1. Payment

Orders placed through the webshop may currently be paid by bank transfer or TWINT.

Payment-related information is used exclusively for processing payments and fulfilling your order.

 

  1. Cookies

This website uses cookies and similar technologies to ensure its proper operation, improve user experience and perform statistical analysis.

Visitors may manage their cookie preferences through the cookie banner displayed on the website.

Detailed information about the cookies used and their management is available in our Cookie Policy.

 

  1. International Data Transfers

Some third-party service providers, such as MailChimp or Google Analytics, may process or transfer personal data outside Switzerland.

Where such transfers occur, appropriate safeguards are applied to ensure an adequate level of data protection.

 

  1. Data Retention

Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected or to comply with applicable legal obligations.

Data relating to invoices and customer orders is retained for the period required by applicable legislation.

 

  1. Your Rights

You have the right to:

  • request information about the processing of your personal data;
  • access your personal data;
  • request the correction of inaccurate personal data;
  • request the deletion of your personal data where legally permissible;
  • object to the processing of your personal data;
  • withdraw your consent where processing is based on consent;
  • lodge a complaint with the competent data protection authority.

 

  1. Contact

If you have any questions regarding the processing of your personal data, please contact us at:

konyssa@konyssa.com

 

  1. Governing Law

This Privacy Policy and any legal relationship arising from the processing of personal data shall be governed by the laws of Switzerland.